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Frequently Asked Questions

Parking
Food
Hotels

Transportation
Security
Activities

Parent Resources
Computers & Internet

Parking

Where do I park at Maria Fareri Children's Hospital? Are there fees associated with parking? Can I get a discounted or monthly parking rate?
Visitor parking is available at the front of Maria Fareri Children's Hospital as well as the Westchester Medical Center tower. The first 15 minutes of parking is free, after which an hourly rate is applied up to a daily maximum fee. You may request discounted 30-day parking by contacting the hospital's parking management office at (914) 493-7932.

IMPORTANT: If you park in Maria Fareri Children's Hospital main lot, be sure to take your parking ticket with you into the hospital. When you are leaving, look for the parking payment machine in the lobby to obtain your payment voucher before you leave.

Food

Can I order food from local restaurants and bring it in to the hospital? What types of restaurants are available nearby?
Yes, you may bring in food from a variety of local restaurants, including: 

  • Tramontos (Continental) - 27 Saw Mill River Rd. (Route 9A), Hawthorne,  (914) 347-8220
  • Applebees (American) - 20 Saw Mill River Rd. (Route 9A), Hawthorne, (914) 592-9144
  • Gasho of Japan (Japanese steakhouse) - 2 Saw Mill River Rd. (Route 9A), Hawthorne, (914) 592-5900
  • Executive Diner - 26 Saw Mill River Rd. (Route 9A), Hawthorne, (914) 592-5415
  • Oriental Diner (Chinese) - 58 Saw Mill River Rd. (Route 9A), Hawthorne, (914) 769-0038
  • Wendy's - 91 Saw Mill River Rd, (Route 9A) Elmsford
  • Dunkin Donuts - Saw Mill River Rd, (Route 9A), Elmsford
  • McDonalds - Saw Mill River Rd, (Route 9A), Elmsford

Do you have a kosher refrigerator?
There is a kosher refrigerator and pantry in room 3421.

Hotels

Nearby hotels include:

  • La Quinta Inn and Suites (Elmsford) ...........................................(914) 592-3300
  • Hampton Inn (Elmsford).................................................................(914) 592-5680
  • Comfort Inn and Suites (Hawthorne)...........................................(914) 592-8600
  • Courtyard by Marriott (Tarrytown)..................................................(914) 631-1122
  • Springhill Suites (Tarrytown).........................................................(914) 366-4600
  • Marriott Hotel (Elmsford)................................................................(914) 631-2200
  • Tarrytown House (Tarrytown - Corp and Long-term rates)......(914-591-3153)

Transportation

  • Bus
    Westchester Medical Center is served by six Westchester Bee-Line bus routes and a shuttle route to the North White Plains train station. Direct or connecting bus service is available from most Bee-Line buses, as well as other regional transit providers such as the Orange Westchester Link (OWL) and The Leprechaun Connection (TLC). Bus schedules are located in the Main Lobby near the Information Desk. For detailed information, call Bee-Line directly at 914-813-7777.
  • Train
    Westchester Medical Center is accessible by Metro-North Railroad. Train stations closest to the Medical Center are Hawthorne and North White Plains. For train schedules, call Metro-North directly at 1-800-METRO-INFO. For AMTRAK, call 1-800- 875-7245.
  • Taxi Services
    For your convenience, following is a list of names and phone numbers of local taxi services*:
  • Classic Ride.................................................................................. (914) 968-4444
    Kelly Transportation .................................................................... (914) 939-3410
    Kelly's Taxi..................................................................................... (914) 939-7775
    Greenburgh Taxi............................................................................(914) 592-4949
    New Town Taxi ............................................................................. (914) 747-0999

* Bus and train schedules as well as taxi listings are located in the Main Lobby near the Information Desk.

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Security

I don't want to leave my child alone. Is there someone I can call to sit with my child while I go to get something to eat or drink?
Our staff is happy to assist you with providing someone to stay with your child for a short time. Please check with the staff on duty if you need assistance.

Activities

What types of activities are available to help occupy my child's time?
Daily activities are posted on the Child Life and Creative Arts Therapy activity board, located on the third floor across from the elevators. Monthly activity schedules can be found at each nurse station and in the activity rooms. You may also contact Child Life at (914) 493-6640, and they can assist in finding appropriate activities for your child.

Can my child leave the room or the Unit?
Children are allowed out of their rooms unless they have been placed on isolation. However, the nursing staff should be aware of your child's whereabouts at all times, so please speak to your child's nurse before leaving the unit.

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Parent Resources

If I need someone to help me understand my child's diagnosis, whom can I call? Is there someplace I can go to research information?
Your child's physician and nursing staff are available to discuss your child's condition, and there are numerous printed and Internet resources available in the Family Resource Center, located just off the main lobby.

How can I get my e-mail?
Computers are available in the Family Resource Center for children and their family members.

What if my child is in the hospital for an extended period of time and is missing school?
Maria Fareri Children's Hospital provides tutoring services through Education Inc. Click here to open a flyer with more information in Spanish and English.

Personal Computers and Internet Access

Can I use my laptop in my child's room? Can I connect to the Internet?
WiFi is available throughout the entire medical campus, including Maria Fareri Children's Hospital. Computers with Internet access are also available for your use in the Family Resource Center off of the lobby on the main floor.

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